Frequently Asked Questions (FAQ)

1. What types of fragrance products do you offer?
We offer a variety of fragrance products including perfumes, eau de toilette, body mists, scented candles, and home diffusers.

2. Where are your products made?
Our fragrances are carefully crafted using high-quality ingredients, sourced from trusted suppliers both domestically and internationally.

3. How can I place an order?
You can place orders directly through our website at jonesroadbecaty.online. Simply select your products and follow the checkout process.

4. Do you ship internationally?
Currently, we only ship within the United States. We hope to expand our shipping services in the near future.

5. What is your return policy?
We accept returns within 30 days of purchase if the product is unopened and in its original packaging. Please contact our customer service at info@jonesroadbecaty.online to initiate a return.

6. How long does shipping take?
Standard shipping usually takes 3-7 business days within the U.S. Expedited shipping options are also available at checkout.

7. Can I track my order?
Yes! Once your order is shipped, we will send you a tracking number via email.

8. How can I contact customer service?
You can reach us by phone at +1 (281) 325-1382 or email us at info@jonesroadbecaty.online. Our customer service team is available Monday to Friday, 9 AM to 5 PM EST.